Building a Sequence
Sequences are multi-step workflows designed to engage prospects across multiple channels. Supported step types include:- Automated Email: Sent via your connected SMTP or CRM integration.
- LinkedIn Connect: Reminders to send a connection request.
- LinkedIn Message: Reminders to message an existing connection.
- Call / Task: Manual to-dos for your sales reps.
- Delay: Time buffers (e.g., wait 3 days) between actions.
Enrollment & Management
You can enroll contacts into sequences directly from the Account Timeline, a specific Signal card, or via automated Next Best Actions. When a contact is enrolled, their status is tracked through theoutreach_enrollments lifecycle:
- Active: Currently processing steps.
- Paused: Temporarily halted.
- Replied: The prospect responded (auto-pauses the sequence).
- Bounced: Email delivery failed.
- Completed: All steps finished without a reply.
Tracking Outcomes
SignalArk requires reps to log outcomes for completed sequences or replies (e.g.,booked_meeting, not_interested, wrong_person). These outcomes feed back into the Calibration Engine, which adjusts your ICP and Signal scoring weights based on actual sales success, closing the loop between intelligence and execution.